Healthcare for the whole family

  Consultations with your doctor are by appointment only, however, if there is a medical emergency, the doctors will seek to attend to the patient immediately.

If you require a longer appointment with your doctor, please notify reception.  

If you or a family member are experiencing any chest pain or discomfort, please present to the nearest Emergency Department or call 000 for an ambulance. Other urgent queries can phone reception.  

  Reception staff will be happy to take a message or book you a telephone consult with your doctor. Alternatively, you can book an appointment with your doctor online.  

  For medico–legal reasons, results cannot be given out over the phone by reception or nursing staff. Please make a follow-up appointment with your doctor to receive your test results, unless otherwise arranged with your doctor. 

  The doctors we support set their own fees for consultations with their patients. 

The doctors consulting from Ingle Farm Medical Centre charge patients over the age of 16 who DO NOT hold a valid concession card or DVA card a gap fee.
 

Appointments with your doctor can be made either by calling reception or booking online.   
 

We support doctors by providing services and facilities allowing them to bill most private health insurance companies OSHC, BUPA etc.
 

You doctor may charge you for certain procedures that are not covered by Medicare and OSHC.

  Please provide reception with no less than 1 hour’s notice if an appointment is no longer needed with your doctor and 24 hours’ notice if an appointment is no longer needed with your allied health provider.

If you fail to attend or cancel a booked appointment with your doctor, your doctor or your allied health provider may charge you a $40.00 non-attendance fee. 

Non- attendance fees are not claimable to Medicare or OSHC. Your doctor may choose not to offer you future appointments until any non-attendance fee is paid.